Wednesday, March 16, 2011

Overcoming Resistance to Change - Isn't It Obvious?

A lovely video by Goldratt's people. I truely found this to be an eye opener.
When you need to conduct a change - first analyse it from your point of view in all 4 quadrants, then try to understand the other party's point of view and figure out, in advance, how to minimize the risks and loses. While Dr. Goldratt has a book by the same name, the topic of this video is hardly covered in it.
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