Showing posts with label change process. Show all posts
Showing posts with label change process. Show all posts

Saturday, April 27, 2013

Stop waiting - ask and you shall recieve

I've always wanted a mentor. You could say I have a father figure issue and I'd be the first to agree but it's not relevant. I've recently figured out that in the Theory of Constraints you may learn from the past but other than that you basically let it be gone. It doesn't make much difference how you got to where you are, the thing that's really relevant is how to get to where you're going. So, as I was saying, I've always wanted a mentor.

After I began writing in the TOC groups and in this blog I, subconsciously of course, started a waiting game. I was waiting for someone to pick up a cue of my need, step forward and offer to help me. Impudent, I know (oh, the wonders of retrospect), but I was terrified of asking. Why? basically a whole load of excuses, no real valid reason. I just felt I had no right, it wasn't polite and that kind of hogwash. I told you all I have are excuses. The only thing I can say is I was afraid of consequences without putting a moments thought into why.

Another thing I realize in retrospect is that I have been offered the help I wanted many times in the past. Thing is, just as my requests were not straightforward so were the offers. I was weary of asking straight out in case I would offend someone or be turned down. In much the same way the people who were reaching out to me did not state it straight out, probably in order to make sure not to offend me if they misunderstood. Well, I hope I'm done with playing that kind of immature game. Better late than never. This doesn't change the facts, though - I was stuck, not in a very good place and I was not liking it. Still, I waited. Still, I was afraid to change anything.

When I look now at Goldratt's 4 quadrants of change, I guess I was under the spell of "The Siren". Do you remember that, in some sea going folklore, sirens are mermaids that tempt the sailors and then drawn them?
Well, as I see it, this holds true in daily life as well. The "siren" is that comfortable settling for less, the place where fear of change glorifies the current situation way beyond its truthful value and at the same time vilifies the risks of change to the extreme. When the "siren" sings, the minuscule risk of getting a negative answer that will simply leave things as they are (=nothing to lose, no?) will seam unbearable, best leave things as they are and not risk it.....

There is a parable going around email kingdom. It is about a guru that forces his student to kill the only cow of a poor family. When the student returns, full of guilt, to right the wrong he has done at his guru's bidding, he finds the family became reach. The family explains that when they had the cow and it gave a little milk, they made do with what they had. One day the cow died and they could no longer make do, they had to figure out another way and when they did they realized they could do so much more and have so much more. So sometimes we are forced out of the spell of the siren, someone comes along and "kills" our "cow". That does not happen often.

My claim is that we should not let the spell of the siren control us. We should not wait helplessly for others to come and free us. If ever we are paralyzed by the idea of change or of taking a risk, if ever we encounter a rejection to a change we offer that seems to come from a place of paralysis, we need to use our logic, the analysis tools and a little courage and break free.

So I want to thank Jim, Lisa and the others for offering so kindly to help me out. Thanks Jim for all the help and for leading me to success. It was a lot of hard work but it was not hard as I made it out to be!!!

Have you ever struggled to overcome the siren? Please share your experience. Do you know someone still under the spell? Please send them this post.

Saturday, March 30, 2013

The Theory of Constraints Change Process

Everywhere we go people are talking about the need for a change, be it a small, local change like finally maintaining a healthy weight or having a better environment at the office or a big, global change like reducing poverty or illiteracy. Sometimes this talk translates into action - we go on a diet, the boss sends out an email with a new policy, people take to the streets to demonstrate.... sometimes a revolution erupts. But after the dust settles and as time goes by we repeatedly find out that the "after" picture is just as unappealing as the "before" picture. Efforts have been put forth - blood, sweat, tear, sometimes lives, to generate a totally unsatisfying result. In business speak, we'd call that a negative Return On Investment (ROI). Not exactly investment best practice, even if money did not come into play.

A main reason for these poor results is incomplete planning. We've all heard it - fail to plan and you plan to fail. But how do you plan?  Theory of Constraints calls for a 3 stage planning process:
  1. Define what you want to change
  2. Define what you want to change to
  3. Define how to change
I see way too many change processes, at all levels, where people "put the pedal to the metal" half way through stage 1. So we figured out, sort of, what we dislike in the current situation and off we go to "do something about it". Yes, of course I'm as guilty as hell of this, aren't you? 

It's just like a trip or a hike. Step 1 is our starting point, step 2 is our end point and step 3 is the planned route. Notice this is the logical order - if you do not know where you plan to start and finish you can't decide on the route. Of course, we can always go out and stroll aimlessly, but if the starting point has been defined as unsatisfactory then such a stroll, that could easily lead back to the starting point, is counter productive.

What will happen if we go through the whole process before we begin changing things around? I don't have an answer to that, the process seems logical so I would expect a high return on investment, but I have to try it out myself before I can make any statements. In the book "We All Fall Down" Julie Wright and Russ King clearly show the negative loop this kind of behavior creates.

In the mean time, here is an example. The story line represents the order of execution - 1-3-2. See if you can deduct all the stages from the clip and if you can figure out better (or more efficient) solutions.....